Dynamics 365 Consulting Services

Helping enterprises grow with Microsoft Dynamics since 2001

Trust us to enhance your business application processes. We recover failed setup, offer consulting advice, & improve your existing system.

Tell Us your Dynamics Needs

Trusted by leading brands

What we can do

New to Dynamics 365?

Strategic consulting
Identify the right licenses
Quick implementation
Full flegded, large scale implementation
Continuous enhancements
Training

Improve existing Dynamics system

Rescue failed implementation
Evaluate existing system performance
Customization & integration
Leverage Copilot AI
PowerApps development
Process automation with Power Automate
Advanced reports & dashboards
Apply best practices

Looking for support and maintenance?

Dedicated Dynamics 365 experts to manage your environment
Severity-based response time
Proactive maintenance
Multiple support models

Migrating to Dynamics 365?

Upgrade from Microsoft Dynamics CRM, SL, GP, NAV & AX
Migrate from Salesforce, HubSpot, QuickBooks, or other 3rd party apps
Data migration, integration & post-migration support

Expert consulting services to unify your business operations with Dynamics 365

Connect your data, processes, and teams with our Microsoft Dynamics 365 consulting services. We customize Dynamics 365 to address your unique needs. As a Microsoft-certified partner, we help you get more out of Dynamics.

Licensing

Pay for what you use. You get the right set of licenses that suit your business.

Consulting & Implementation

We advise on what your business requires. With a customized system, we ensure your business gets a competitive advantage.

Customization & Integration

Based on your business needs, you get customizations, custom workflows and apps. You get better insights from your data as we connect your Dynamics 365 system seamlessly with other apps.

Custom App Development with PowerApps

Need apps to streamline your tasks? We build customized apps without extensive coding using PowerApps. As Dynamics 365 data is stored in Dataverse, we use your core business data to create Dynamics 365 applications without integration.

Process Automation Using Power Automate

We automate your manual tasks using Power Automate. Focus on your critical business tasks while we use defined workflows and triggers to reduce your workload.

Copilot

We help you to adapt faster, automate repetitive tasks, and transform business operations using Copilot. With Copilot, we can help you stay agile, work with precision, and focus on business growth.

Support & Maintenance

You get expert assistance from our support team who are available round the clock. As techno-functional issues are addressed regularly, your system would function without downtime.

Training

Get customized training plan as per your vertical. Change management & user adoption issues are addressed to simplify your Dynamics 365 journey.

Analytics & Reporting

Get role-based tailored dashboards and advanced reports to track your KPIs and trends.

See how our Dynamics 365 consulting services helped businesses like yours

Revamped Nonprofit operations with the help of Dynamics 365 CRM

Dynamics 365 CRM implementation revitalized this nonprofit's operations

Business Central Implementation for a Talent Management Company

Configured Dynamics 365 For Electrical Switches Supplier

Dynamics 365 Implementation For Electrical Switches Supplier

What do our customers say?

''"We have had several last minute/high priority requests. If all of these requests had not been acted on by the Congruent team in the timely manner they were, there could have been terrible consequences for the project... Your team has risen to the challenge brilliantly. Congruent team members have been stunningly responsive..."''

''Congruent has been highly responsive to our needs, and they have been constant professionals in helping us manage the project. We have been especially pleased with their ability to manage scope issues quickly and effectively, ... We are also working with an offshore team, ...Communication has been remarkably clear, ...''

''I have had the pleasure of working with the Congruent Team for the better part of 8 years now… The coding they provide is both professional and well documented. The team goes to great lengths to fully understand our requirements asking questions and offering suggestions that in the end provide a better solution…''

Why Congruent for Dynamics 365 consulting services?

20+ years in Microsoft Dynamics

30+ team of experts

Successful Dynamics 365 engagements

Registered CSP re-seller

Competent across all Dynamics 365 modules

Experienced across diverse industry verticals

Technical & functional knowledge of business operations & goals

Efficient resource management

User training and extensive change management

Expertise of our Microsoft Dynamics 365 consultants

Dynamics 365 CRM

As a Dynamics 365 partner, we streamline your sales, marketing, & customer service. Our Dynamics CRM consultants boost customer engagement and track sales and opportunities. We uncover valuable insights to accelerate growth.

Sales
Customer Service
Field Service
Marketing
Project Operations
Customer Insights
Customer Voice
Copilot

Dynamics 365 Business Central

We're Dynamics 365 Business Central experts. We connect your business operations using a unified system. With custom solutions, we connect your departments and help to scale your business. We can assist you with the following modules:

Financial Management
CRM & Service Management
Project Management
Supply Chain Management
Human Resources Management
Warehouse Management
Manufacturing
Copilot

Dynamics 365 Finance & Operations

With a comprehensive enterprise resource planning solution in Dynamics 365 Finance, assess financial performance & make data-driven decisions.

We analyze performance and reduce risks by integrating your core processes. We help to attain transparency over the entire supply chain process. We help adhere to compliance regulations and assist in business growth.

We can help you in:

Finance
Supply Chain
Project Operations
Human Resources
Intelligent Order Management
Commerce
Copilot

Legacy Dynamics System

We help you maintain your existing Dynamics setup or migrate/upgrade to Dynamics 365 without downtime. We can help you in Dynamics SL, GP, NAV, AX & CRM with:

Migration/Upgrade
Support
Integration

Power Platform

We leverage the Power Platform to develop business solutions, enhancing productivity and decision-making. We can help to create custom apps using AI, automate workflows, build portals, and visualize data. We can help you in:

Power Apps
Power Automate
Power BI
Power Virtual Agents
Power Pages
Copilot

Dynamics 365 – one solution to manage all your needs

From SMEs to enterprises, Dynamics 365 unifies CRM & ERP within a single solution. It connects with all Microsoft products and 3rd party apps, promoting collaboration.

It responds to market changes, streamlines business operations, and assists with data-driven decisions. With its ability to scale as per business growth, Dynamics 365 helps in digital transformation.

See Plans & Pricing

Benefits of using Microsoft Dynamics 365

Centralized Business Apps

Consolidates business applications within a single platform. Streamlines information flow across departments for better decision-making.

Copilot Assistance

Built-in AI helps users with intelligent assistance. It helps users perform tasks with ease & make informed decisions.

Scalability

Scale seamlessly with Dynamics 365. It adapts to your business growth, up or down, helping you grow.

Workflow Automation

Dynamics 365 automates repetitive tasks, saving time and resources. Workflow automation helps businesses to focus on strategic goals.

Better Security & Compliance

Dynamics 365 keeps your data secure and compliant. It offers robust security features and complies with industry standards.

Integration with Microsoft Ecosystem

Connects with other Microsoft tools, offering 360 views of operations.

Superior Customer Experience

Dynamics 365 offers personalized views for better customer relationship management.

Advanced Reporting & Analytics

Gain insights, monitor performance, and make decisions based on data. Leverage powerful reporting and analytics tools to.

Our sure step implementation approach

Evaluate Requirements

We identify business needs and evaluate current systems. By monitoring processes, we optimize for better efficiency.

Strategic Research

We build a project plan using the requirements gathered. We assign roles and responsibilities with estimated costs and projections.

Solution Design

Post system research, we design your custom solution and record the functional needs. We create a test plan for training needs & identify features to customize.

Development & Testing

Develop the solution with the necessary add-ons and integrations. Test the solution and validate it against user requirements.

Deployment

Post data migration & user acceptance testing, we deploy the solution. We train users based on change management principles for a smooth transition.

Support

Get ongoing support and maintenance for seamless user adoption. We ensure that you benefit from the new feature updates for your system.

Dynamics 365 plans & pricing

Dynamics 365 Business Central

Business central essentials

$70.00 user/month

Business central premium

$100.00 user/month

Business central team members

$8.00 user/month

Dynamics 365 Sales

Sales professional

$65.00 user/month

Sales enterprise edition

$95.00 user/month

Sales premium

$135.00 user/month

Microsoft relationship sales

variable

Dynamics 365 Customer Insights

Customer insights

$1,700.00 tenant/month

Customer insights attach

$1,000.00 tenant/month

Dynamics 365 Customer Service

Customer service professional

$50.00 user/month

Customer service enterprise

$95.00 user/month

Customer service premium

$195.00 user/month

Dynamics 365 Contact Center

Contact center

$110.00 user/month

Contact center digital

$95.00 user/month

Contact center voice

$95.00 user/month

Dynamics 365 Field Service

Field service

$95.00 user/month

Field service contractor

$50.00 user/month

Add-on - resource scheduling optimization

$30.00 user/month

Dynamics 365 Supply Chain

Supply chain management

$180.00 user/month

Supply chain management premium

$300.00 user/month

Intelligent order management

$300.00 user/month

Dynamics 365 Finance

Finance

$180.00 user/month

Finance premium

$300.00 user/month

Dynamics 365 Human Resources

Human resources

$120.00 user/month

Human resources self service

$4.00 user/month

Dynamics 365 Commerce

Commerce

$180.00 user/month

E-Commerce add on

$4000.00 user/month

Dynamics 365 Remote Assist

Remote assist

$65.00 user/month

Dynamics 365 Guides

Guides

$65.00 user/month

Dynamics 365 Project Operations

Project operations

$120.00 user/month

Learn More About Dynamics 365 Licensing

Dynamics 365 Consulting Services

What we can do

Expert consulting services to unify your business operations with Dynamics 365

Licensing

Consulting & Implementation

Customization & Integration

Custom App Development with PowerApps

Process Automation Using Power Automate

Copilot

Support & Maintenance

Training

Analytics & Reporting

See how our Dynamics 365 consulting services helped businesses like yours

Dynamics 365 CRM implementation revitalized this nonprofit's operations

Business Central Implementation for a Talent Management Company

Dynamics 365 Implementation For Electrical Switches Supplier

What do our customers say?

Why Congruent for Dynamics 365 consulting services?

Expertise of our Microsoft Dynamics 365 consultants

Dynamics 365 – one solution to manage all your needs

Benefits of using Microsoft Dynamics 365

Our sure step implementation approach

Dynamics 365 plans & pricing

Share your Dynamics 365 needs and our experts will get back to you quickly.