Salesforce Administration, Development And End User Support For Non-profit

Implementation

• A community portal for fund raisers and maintaining all the community users
• Custom duplicate management logic using Visual flows and Process Builders to flag and list out duplicate donors

Development

• Custom objects and custom fields for tracking donors, donations, payments and invoices
• Visualforce Email Templates for different purposes and added various kind of UI components (logo, images, tables etc.)
• A Lightning component to list out donors based on their fundraisers' region
• Automated all the donation process using Process Builders and Visual flows
• Enriched the donations app that supports both the browser and iPad with more new features using REST APIs and AJAX calls
• Updated bulk records through batch apex, scheduled apex

Integration

• Salesforce with payment gateways like Flo2Cash, Payment Express and Bambora to validate the payments made by the donors and track the successful transactions
• Paydock to process the payments with different type of gateways to comply with PCI standards
• Third party address lookup products like Sensis Data and MasterSoft to provide auto completion feature for address field