Customer Profile
The customer is cooperative, providing member-centered solutions that enable Government, Education, and Non-Profit agencies to work more efficiently and leverages its resources to effectively re-invest in the communities.
Service Provided
- Consulting
- Branding
- Re-implementation
- Content Migration
Customer Situation
The customer had been using Office 365 based SharePoint Online for the Intranet portal
- Portal was basic in nature in addressing users’ immediate Document Management needs
- However, the portal was not used effectively to let users’ communicate and collaborate
Congruent's Solution
- Congruent proposed a couple of branding options in line with NJPA’s website branding
- Setup a custom home page with key informatory sections as part of the page
- Designed Department-specific homepage with relevant content in home page and navigation scheme for inner pages
- Configured libraries with Content types and metadata for effective Search setup
- Setup Governance policies and guidelines for files, folders, and access permissions
- Designing integration with both On-Prem and Cloud applications
Benefits
- Increase in traffic to the site which was the primary objective
- The customer was able to manage content with ease
- Make effective use of tools for corporate communication
- Avoid redundancy and duplicate data stored across file servers, SharePoint and other systems thereby making SharePoint as the single source of truth for Document Management
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