Customer Profile
A Non-Profit organization headquartered in US with offices spread across East Coast. They have over 5000 members from different Government and Non-Government organizations with varied experience.
Customer Situation
- Internal portal sites were running on SharePoint 2010 Standard which is out of support period
- Using office 365 based portal for internal training needs which provided less customization capabilities for business users
- IT team was managing content/rights to different sites/sections thereby becoming an administrative overhead
- Existing custom software is being replaced with MS CRM which has to have Document Management capabilities that needs SharePoint integration
Congruent's Solution
- The current setup involved migration of both SharePoint 2010 sites and Office 365 sites with different integration components in place
- Designed the on-premises infrastructure setup
- Installed and configured SharePoint for internal needs
- Upgraded the existing SharePoint 2010 sites’ content to SharePoint 2013
- Migrated the content and forms from Office 365 to SharePoint 2013 On-premises setup
- Integrated with hosted Exchange solution and On-premises MS CRM setup
Benefits
- Enhanced customization capabilities
- Advanced integration options with on-premise systems like MS CRM and Serenic
- More user on-boarding with extended functionalities on social integration with SharePoint 2013
Congruent's Key Challenges
- Practically less access to internal systems
- Access to data/site over VPN with strict password/group policies
- Stakeholders from different departments involved significant effort in managing stakeholder interests thereby avoiding conflicts
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