Customer Profile
The customer is a nonprofit based in Australia focused to serve people with intellectual disability or mental health conditions. The customer is been serving the community for more than five decades now.
Service Provided
Customer Situation
- The customer had set up a SharePoint Standard 2010 based Intranet portal
- Portal was intended to be the primary channel of communication for 450+ employees
- However, the basic Out Of The Box (OOTB) branding made the site less popular and the site merely served as Document Management System
Congruent's Solution
- Congruent proposed a couple of branding options in line with customer’s website branding
- Setup a custom home page with key informatory sections as part of the page
- Configured the Document Center with workflow for demonstration
Benefits
- Increase in traffic to the site which was the primary objective
- The customer was able to manage content with ease
- Build additional elements with the portal – Employee Self Service (ESS) portal
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