Customer Profile
An Arizona based company dedicated to providing premier document management, compliance products and services. Their solution is a web-based application for mastering all forms of document capture (scanning/imaging, fax and email), regulatory compliance systems and workflow for establishing document and form processes.
Customer Situation
- Improve market share and retain existing customer loyalty by seamlessly integrating premier document management and compliance solution into other popular products like AutoCAD, Adobe, SolidWorks etc.
- Required smart plug-ins to provide the core document management functionalities with seamless user experience
Congruent's Solution
- Designed and developed smart plug-ins that easily plugged to 3rd party products like AutoCAD, SolidWorks, Adobe etc.
- Plug-ins had all relevant document management functionalities like check-in, check-out, version control etc.
- With plug-in in place, users had all the document management features within their product environment
Benefits
- Outsmart the competition by providing more value to the customer
- Provide users with seamless experience
- Improve market share and retain the existing customers
Congruent's Key Challenges
- Maintaining the relationship of the drawing files in the core tool
- Notifying the user on file identical while uploading/downloading file from/to the core tool
- Connect the vault file automatically while opening from the local drive
- Integration of VC++ API with .NET windows forms
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