Microsoft Dynamics SL Support

Practicing Dynamics SL from version 4.21

Get all your Dynamics SL needs addressed by a top partner. Certified consultants and developers.

Congruent has over a two decades of experience in providing comprehensive services for Microsoft Dynamics solutions such as Dynamics SL, Dynamics GP, Dynamics NAV, and Dynamics AX, ensuring clients receive expert support and tailored solutions across their entire ERP landscape.

Congruent has been providing Dynamics SL services to end clients, ISVs, and Dynamics SL Partners for over a decade. Vast expertise in implementing & customizing Dynamics SL from version 4.21 and working in diverse aspects of Dynamics SL has enabled us to support numerous SL customers across the globe.

Looking for Dynamics SL support?

We can help you with,

Transparent & customized Dynamics SL support process
24/5 Technical and functional support
Support across all versions of Dynamics SL
Expert assistance based on the severity with minimal downtime

Need to migrate from/to Dynamics SL?

We can help you,

Upgrade to the latest version of Dynamics SL
Migrate to Dynamics 365 Business Central
Migrate from third-party applications to Dynamics SL

Need an extended team for Dynamics SL?

We can help you,

Save on your development & maintenance cost
Augment your team with experts and specialists
Scale up/scale down resources as per your business process needs

Microsoft announcement regarding support for Microsoft Dynamics SL

As you may be aware, Microsoft ended mainstream support for Dynamics SL 2018 in January 2024, with extended support (security updates) continuing until July 2028. This implies there will be no updates, security patches, or improvements after these dates. While your system will still exist, the risks will increase due to high maintenance costs, security vulnerabilities, and incompatibility with new technology. To ensure businesses can effectively adapt to technological advancements, Microsoft suggests leveraging Dynamics 365 Business Central, a cloud-based ERP solution that fuels growth and profitability.

Our Dynamics SL services

Dynamics SL Support

24/5 Dynamics SL support with severity based response time
Overlapping time zones to support customers from different geographies
Adapted SLAs in line with customer’s requirements

Dynamics SL Upgrade

Upgrade existing Dynamics SL to the latest version
Smooth transition from Dynamics SL to Dynamics 365 Business Central

EDI Integration with Dynamics SL

Congruent’s Dynamics SL team helps customers integrate EDI with SL, converting paper and people dependent processes into streamlined electronic processes reducing processing time, and ensuring seamless e-commerce transactions.

Dynamics SL Integration

Experience in Dynamics SL integration with other external systems using Solomon software object model, transaction import, and web services
Experience in SL integration (e.g. Dynamics CRM, Timesheet, etc.) using tools like Scribe
Integration with Microsoft project server & vendor / customer portals

Dynamics SL Implementation

Lean model implementation for increased ROI and reduced TCO
Microsoft’s Sure Step implementation methodology for faster and more efficient results for customers

Dynamics SL Web Apps

Our development engineers are capable of fulfilling diverse requests including

Dynamics SL web apps customization
Design guidance
Performance tuning

Business Intelligence & Analytics

Identifying critical information that often goes unseen as they are buried under a prodigious amount of data spread across the organization.
Help you make sense of those data by building Analytical Dashboard, KPIs, and Charts that can be extended into Power pivots
Ad hoc reports for making quick decisions

Add on Development for ISVs

Vast experience in performing development and customization on Dynamics SL since version 4.21 to SL 2018, making us one of the most highly skilled technical partners
Processes & practices along with stringent QA standards to ensure quality deliverables

Why Congruent is one of the top Dynamics SL partners?

Providing services to our Dynamics SL partners, ISVs, and end clients for more than a decade

Experience of working with Dynamics SL from version 4.21 to Dynamics SL 2018

Stringent non-disclosure policy for project details & source codes

Flexibility across various time zones that enables minimized response time

Well trained, certified consultants capable of handling different levels of support cases

24/5 end-to-end Dynamics SL technical and functional support

Support structure that ensures minimum downtime

Ability to stream into customer’s system directly & deliver solutions on the go

Transparency at work providing a complete overview of the work performed

Our success stories

A Leading Glass Furnace Manufacturing Company from Ohio

Customer : Manufacturing

Congruent completed the migration of the client’s existing Dynamics SL 7.0 FP1 to the newer Dynamics SL 2015 CU1. Our on-site consultants also helped the client with upgrading their Financial management, Distribution & Project management series in Dynamics SL.

An Online Retailer Based in Florida

Customer : Retail

Congruent helped the online retailer with the migration of its Dynamics SL 2011 to Dynamics SL 2015 CU1. Our on-site consultants also successfully upgraded their Financial management, Distribution & EDI in Dynamics SL.

A Workforce Development Company in Minnesota

Customer : Professional Services

Congruent helped a workforce development company with their Web App customization needs. We customized their Timecard Entry Web App to meet their specific needs, like limiting the number of hours entered by employees to a maximum of 40 hours per week, the inclusion of custom Quality & Operation Code in Timecard that is saved in the Dynamics SL database, enabling users to select the existing Quality/Operation Codes using custom lookups in the web apps during the time entry, the inclusion of Quality Codes & Operation Codes in the Timecard Approval Web App giving approver better visibility of the Quality and Operation Codes, and custom Tooltip to show the Project, Task, Quality & Operation Code in time entry Web App.

What do our customers say?

"Overall The Implementation, Consulting, Customization, Support, and Integration services from Congruent are great..."

"I have had the pleasure of working with the Congruent Team for the better part of 8 years now… The coding they provide is both professional and well documented. The team goes to great lengths to fully understand our requirements asking questions and offering suggestions that in the end provide a better solution…"

Looking to get more out of your Dynamics SL system?

Share your Dynamics SL support needs with us and our consultants would help you address them with a tailored Dynamics SL solution.