SharePoint Support Services

Let our experts take care of your SharePoint

SharePoint support services have flexible engagement plans to suit businesses of all sizes. We ensure stable performances of your SharePoint and its continuous evolvement.

Tell Us your SharePoint Needs

Benefits from our SharePoint support services

Reduce SharePoint maintenance cost

SharePoint is high maintenance but we can help you with our support. With our various engagement models, we can reduce your SharePoint maintenance cost by up to 50%.

Avoid unplanned downtime

Unplanned system downtime could cost a lot to your business and leave the users frustrated. Our SharePoint experts will ensure the smooth running of your system and prevent any system failures around the clock.

Quick access to SharePoint experts

Our SharePoint professionals are only a phone call away for administration, end user training, and SharePoint day-to-day activities support.

On-Demand SharePoint Support Services

Congruent is always quick to respond to your on-demand support service requests in cases of emergencies, solving all the issues in your environment and getting your SharePoint up & running in no time.

We connect you with the right SharePoint experts who understand your business needs and provide accurate solutions quickly.

Ongoing SharePoint Support Services

With Congruent, you can choose your ongoing SharePoint support plans on your terms. Our experts will take care of all technical or functional issues which come your way.

Congruent has years of experience in providing SharePoint support services that range from fixing unexpected problems to ongoing maintenance. This helps to ensure continuous running of your SharePoint platform.

Our SharePoint support services include

Technical and functional support for SharePoint (online / on-premise)
Fixing unexpected problems in your environment
Rectifying technical or administrative issues
Debugging coding errors
Addressing issues with SharePoint architecture and performance
System updates and SharePoint health checks regularly
Maintaining SharePoint platform functional and accessible 24/7
Providing dedicated SharePoint administrators
Security checks and support for access / permission related issues
Correcting workflows, enhancing add-ins and search functionalities
Enhancing your overall SharePoint performance
Modernizing intranet / extranet portals
Fixing integration issues
Customize to address unique links
Improve user experience, design, and site branding
Increase user adoption and site traffic
End user training for your employees
Support for SharePoint implementation, customization, and integration
Support for SharePoint migration services includes version upgrades and migration from third-party tools

Our overall SharePoint competencies

SharePoint Competencies

Workflow Development / Integration
Branding & Custom Themes
Executive Dashboards / Score Cards
InfoPath Form
Web Apps
LOB Apps Integration
Custom Site Templates
SharePoint Apps and Store Integration
Design, Architecture & Administration
Performance Monitoring, Security & Health Check
Authentications, Permissions & Encryptions

SharePoint Consulting
Implementation / Upgrade
Customization / Add-ons
Business Catalog Services
Single Sign-on Development
Webparts Development
Web Service Integration
Portal Development
Site Development / Provisioning
Social Network Integration
Translation Services

Toolset

SharePoint Designer
Infragistics, Telerik, ComponentOne
.NET, ASP.NET, C#, MVC, HTML5, CSS, JavaScript, AJAX
WCF, Silverlight, CAML, XML
jQuery, Angular, Bootstrap
PowerShell, Nintex, Power BI, Tableau
Team Foundation Server (TFS)
Enterprise Library
Client Side Object Model (SCOM)
JavaScript Object Model (JOSM)
Web Services, including REST and SOAP
Azure, PowerApps. Microsoft Flow, OneDrive

Microsoft Office SharePoint 2007 | Windows SharePoint Services 3.0 Microsoft SharePoint 2010, 2013, 2016, 2019 | SharePoint Online | Office 365

View Our Entire SharePoint Service Offerings

SharePoint support made awesome

Certified Experts, and a Proven Support System to Assist You

Dedicated extranet portal enabling you to stay updated on the work progress
Regular/Weekly timesheet for you to stay informed about the hours consumed per activity
Transparency at work, enabling a total overview of the tasks performed
Flexibility across various time zones to minimize response time
Trained & certified consultants capable of providing all levels of support
We can stream into your system directly & deliver solutions on the go

Flexible Support Plans

We provide a flexible support plan If you have a substantial, ongoing requirement for SharePoint support. You can get the resource for the hours you need, or up to 160 hours with a retainer contract. You can also use the resource for your end to end developments.

Timely response to address SharePoint issues

Response Time Based on Issue Severity

Issue severity

Maximum response time

Critical Bug

Less than 4 hours

High Priority

Less than 8 hours

Low Priority

Less than 12 hours

Let us help you find a solution

Tell us your SharePoint support requirement by submitting the form. Our SharePoint support experts will get back to you quickly.