Managed IT Services

IT managed service that frees you to focus on your strategic business initiatives
Managed IT Services

Ensuring that IT environment runs smoothly is critical for any business. Often, it becomes overwhelming and cumbersome for a business to manage their IT environment while they are trying to concentrate on their core business. In such scenarios, Congruent’s managed IT services help you to actively manage your IT infrastructure, provide support to your stakeholders, monitor your IT systems round the clock, and carry out preventive maintenance & proactive solutions, giving you a complete peace of mind.

Our Managed IT Services Offering

IT Infrastructure Management

Manage the servers, devices, platforms across the infrastructure, network, and cloud with round the clock monitoring

  • Proactive and reactive monitoring assistance of applications and servers
  • L1 Support round the clock
  • L2 Technical Support (IT operations) for day-to-day operations
  • L3 Application Support to manage the business requirements

IT Help Desk Services (Level 1 and Above)

  • Application support and maintenance services include enhancements, ITIL services, transition, knowledge transfer, 24x7 support, L1, L2 and L3 support, production support, service help desk, monitoring, etc.

Managed Application Hosting

  • Provide application hosting services
  • Manage integration and deployment

Managed Private Public Cloud

  • Design the Cloud Infrastructure setup
  • Provision the Cloud infrastructure (Virtual Private Cloud over Azure, AWS, GCP)
  • Manage the infrastructure with patching and security updates
  • Configure network appliances and security infrastructure

Cloud Migration Services

  • Assess the existing landscape, infrastructure and applications
  • Provide the roadmap for migration from data servers to the cloud.
  • Application consulting services to amend the applications
  • Security consulting / hardening

IT Asset Management

  • Track inbound assets
  • Manage assets and track inventory
  • Management reporting

Manage mobile devices using MDM solutions

  • Configure and setup leading cloud solutions for Mobile Device Management
  • Define and setup policies
  • Manage enterprise application store for application management

Cloud Integration Services

  • Design integration between on-premises and cloud applications
  • Build proof of concepts
  • Implement integrations

Cost Management services

  • Effectively manage cloud infrastructure
  • Management reporting on cloud infrastructure
  • Cost optimization for existing cloud infrastructure

We'd love to hear from you!

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